Gift Boxes are not included in our prices, but may be purchased for just £3.50. Should you choose not to purchase, your jewellery will be dispatched in a pouch. Giving you this choice helps us to minimise waste and protect our world for future generations.
We understand that you want your order to arrive as quickly and as safely as possible. All orders are sent via Royal Mail. Once your order has been dispatched, you will receive an email informing you.
Standard Delivery (3-5 Working Days): £3.50
Our aim is to have your order with you within 3-5 working days. (Please be aware that in severe or adverse weather conditions and COVID restrictions we may be unable to meet the advertised delivery times.)
A proof of postage receipt is obtained for every order dispatched by Royal Mail. Any items list in transit from this point on are not the responsibility of Javis Spencer Jewellery ltd and any matters relating to this will need to be taken up with Royal Mail.
Saturday Special Delivery (Saturday delivery only): £12.00
If you require your order to be delivered on a Saturday, your order must be received before 12noon on the Friday (excluding bank holidays) to mainland addresses in England, Wales and Scotland. Orders received after 12noon will not be delivered on Saturday and will be delivered the next working day. We will be unable to refund your postage if the order is placed after the specified day and time. Please be aware that in severe or adverse weather conditions and Covid restrictions we may be unable to meet the advertised delivery times*
Making a Purchase
Making a purchase couldn’t be easier. Just browse our store, add any items that you wish to purchase into the basket. When you have finished your selection, click on checkout and complete your order using the onscreen instructions.
We accept credit card payments, Visa, Visa Debit, PayPal and MasterCard.
All our orders are handled via Sage pay encryption, this is 100% secure. The payment is taken at the point of ordering not the point of delivery, if we are unable to supply an item we will contact you with an option to refund the money or supply an alternative item.
You will receive a confirmation email showing the items you have purchased and your order number. Please retain this information for further reference.
In the event an item is out of stock, we will send you an email with an expected delivery time at which point you have the option to cancel the order if you are not happy with the proposed new delivery date.
Please contact us for our Payment & Security policy.
Product After Care
To keep your Jewellery looking at it’s very best we recommend the following guidelines:
Always put your Jewellery on last after applying make-up, perfume, hair products and
Remove Jewellery before showering or swimming as soap and chlorine can damage or
discolour your Jewellery.
Remove before doing housework, DIY or gardening.
Store carefully to avoid tangles and damage to your Jewellery.
Remove before going to bed.
Handle your Jewellery with care and patience.
Check your Jewellery often for evidence of general wear and tear on clasps and fasteners.
Wear when bathing, showering or swimming.
Wear in bed.
Wear when exercising, housework, DIY or gardening.
Do not allow contact with perfume, make-up, hair products, hairspray and body lotions.
Sterling Silver is a precious metal that will naturally tarnish over time, to remove this tarnish clean
with a specialist Jewellery cleaning cloth. The best way to keep it looking great is to wear it often.
Yellow gold and rose gold plated sterling silver should be treated with care, after time the plating
may fade slightly, the Jewellery should be stored in a pouch separate from other Jewellery to
protect the longevity of the finish. Layering will wear the finish so ideally, they should be worn on
their own to prolong the plating.
Yellow gold is a precious metal that has a natural warmth and lustre that can be kept clean by
using a specialist gold cleaner as well as a Jewellery cleaning cloth. Items can also be polished
by your jeweler.
White gold is a precious metal enhanced by Rhodium Plating (a member of the platinum family)
which with wear will fade over time, therefore White Gold requires a higher maintenance to retain
it’s cool lustre. To restore this cool lustre re rhodium plating can be completed periodically by
your professional jeweller.
All pearls, whether cultured, freshwater or simulated require delicate care. They are particularly
sensitive to acids in skin and chemicals in beauty products and perfumes. Therefore, pearls
should always be put on last and should be wiped with a soft cloth after each wear. You should
inspect the stringing of your pearls every six months or so to check for any fraying or wear.